Terms and
Conditions
In these terms and conditions, we or us means A.C.E.
Travel Planning Pty Ltd. You or client means the person who has
accepted these terms and conditions. These terms and conditions may be
revised, amended or modified, without prior notice from time to time
by updating this posting. The revised terms and conditions take effect
when they are posted. A binding contract will only exist between you
and a supplier when payment has been made by you and we confirm the
booking.
Agency:
ACE Travel Planning Pty Ltd acts as a travel advisory service. We sell
various travel related services on behalf of providers (“the
providers”). ACE Travel Planning Pty Ltd have no responsibility for the
services of the providers. All bookings are made subject to the terms
and conditions imposed by the providers. You should not presume any
legal relationship or joint venture, agency, partnership or employment
agreement between ACE Travel Planning Pty Ltd and any provider or
supplier.
Deposits:
A 30% deposit per person is required upon booking to secure your
reservation, with the balance being due at least 60 days prior to
travel
Cancellations:
The client agrees that they will be liable for any cancellation fees
incurred as a result of cancelling bookings with other service
providers.
·
Loss of deposit if more than 60 days prior to arrival.
·
50%
cancellation fee 60 days to 14 days prior to arrival
·
100% cancellation fee 14 days or less prior to arrival.
Refunds:
No refunds will be made for unused services where a client terminates
the service after it has commenced regardless of reason.
Full Payment:
A
binding contract will be made by you when the deposit is received. Once
you have made full payment there is no refund or change available other
than as notified under any rules and conditions.
Insurance:
It is essential that you obtain adequate travel insurance to cover
cancellations, loss of deposits, bad weather, cancellation fees, baggage
and medical expenses, illnesses, injuries and or accidents. ACE Travel
Planning Pty Ltd do not provide travel insurance nor are we an insurance
agency. Accordingly you must obtain your own insurance.
Chartered plane flights:
The charter flight company reserves the right to amend or cancel flight
itineraries due to weather conditions
or other
unforeseen circumstances.
Baggage
limits: A baggage limit of
10 to 12kg per
person applies. Soft luggage is requested. Passengers weight should also
be supplied at the time of booking.
Accommodation:
Every effort will be made to secure accommodation at a 3
or 4 star ratings establishment and on the date scheduled dates
advertised but this is subject to availability and may vary until
bookings are confirmed and deposit received In the event that
alternative accommodation having to be booked, notification will be made
in writing and if necessary additional charges may have to be incurred.
In some instances transfers to accommodation will not be part of the
package.
*Passengers
per tour (North
West
Western Australia tour):
Packages may be arranged for up to 4 passengers, when transferring by
chartered air flights. Separate arrangements regarding transfers,
transport and accommodation may have to be made, other than what is
advertised for the second group of 4 pax. Additional charges for
accommodation may apply.
Liability:
You agree that to the extent permitted by law ACE Travel Planning Pty
Ltd shall have no liability whatsoever in relation to any personal
injury, death or illness, damage or theft of personal property, expenses
or inconvenience caused through delay, disappointed expectations,
accidents or any other losses (including consequential loss) suffered by
you or your dependants or your travel companions arising out of or in
connection with any act or omission (including negligence) on the part
of ACE Travel Planning Pty Ltd, its Directors, proprietors, employees,
servants or agents or any service obtained through ACE Travel Planning
Pty Ltd.
You agree to accept at your cost all risks in connection with the
service provided by ACE Travel Planning Pty Ltd.
A.C.E Travel Planning Pty Ltd, its proprietors, agents, employees or
affiliates will not be held responsible or liable for any changes having
to be made to itineraries or bookings once they are completed and paid
for. The client accepts that the changing of an itinerary may incur
penalties or charges by other service providers and agrees that it is
they who will be liable for such penalties or charges.
A.C.E Travel
Planning Pty Ltd accepts no responsibility or liability for incorrect
information. You agree that to the extent permitted by law ACE Travel
Planning Pty Ltd shall have no liability whatsoever in relation to any
personal injury, death or illness, damage or theft of personal property,
expenses or inconvenience caused through delay, alteration or
curtailment of any tour, disappointed expectations, accidents or any
other losses (including consequential loss) suffered by you or your
dependants or your travel companions arising out of or in connection
with any act or omission (including negligence) on the part of ACE
Travel Planning Pty Ltd, its Directors, proprietors, employees, servants
or agents or any service obtained through ACE Travel Planning Pty Ltd.
You acknowledge and agree that to the extent permitted by the Trade
Practices Act and relevant State legislation A.C.E Travel Planning Pty
Ltd excludes liability under the Trade Practices Act to the fullest
extent possible.
Whilst every
endeavour will be made to keep the arrival/departure times stated in the
itinerary, no guarantee will be made that these will be kept.
A.C.E Travel Planning Pty Ltd will
not be liable for any costs incurred through failure to connect with any
other service. Any personal expenses incurred by the client as a result
of any delay,
A.C.E. Travel
Planning Pty Ltd does not take any responsibility in the event of
accident or mishap.
Indemnity:
By agreeing to these terms and conditions you agree to indemnify A.C.E
Travel Planning Pty Ltd, its proprietors, agents, employees and
suppliers from all claims, charges, demands, damage, liability, loss and
expenses of any nature and however arising whether directly or
indirectly incurred or suffered by A.C.E Travel Planning Pty Ltd or any
supplier directly or indirectly by reason of an act or omission which
you commit in breach of these terms and conditions.
Disclaimer:
A.C.E. Travel Planning Pty Ltd, it’s proprietors, agents, employees of
will do it’s best to make sure your arrangements are satisfactory,
however, no responsibility will be accepted for goods and services
offered and supplied by third parties. A.C.E. Travel Planning Pty Ltd
excludes all liability for any loss or damage whatsoever which may arise
in any way in connection with the offer of goods and services arranged
by A.C.E. Travel Planning Pty Ltd on the behalf of any third parties.
Intellectual Property Rights:
All itineraries are protected by copyright. The design and content
featured including graphics, photography and the like are subject to
copyright and is owned by A.C.E. Travel Planning Pty Ltd.
Amendments:
A.C.E. Travel Planning Pty Ltd may,
without prior notice, amend or modify these terms and conditions by
posting the amended terms and conditions on the A.C.E. Travel Planning
Pty Ltd website.
Privacy:
Protection of your personal details is of the utmost importance to A.C.E
Travel Planning Pty Ltd. We will endeavour to maintain confidentiality
over our client's information and will only provide your relevant
personal details to other service providers solely for the purpose of
booking travel arrangements or where required to under law. This
includes tour companies, car hire agencies and accommodation providers.
Legal Obligations:
Before you proceed to book this service please be aware that you enter
into a legally binding contract to acquire such service from the time
payment is made. After this point any cancellations will incur the
cancellation fees set out above.
You agree that A.C.E Travel Planning Pty Ltd its proprietors, agents
and employees are not liable to you in contract or in tort arising out
of, or in connection with, or relating to: a) the services provided by
A.C.E Travel Planning Pty Ltd or any breach of these conditions; b)
any fact, matter or thing relating to the services provided by A.C.E
Travel Planning Pty Ltd; or c) any error (whether negligent or in breach
of contract or not) in information supplied to you before or after the
date of your use of A.C.E Travel Planning Pty services.
Severability:
If any provision of these terms and conditions is void or voidable or
unenforceable or illegal but would not be void or voidable or
unenforceable or illegal as aforesaid if it were read down and it is
capable of being read down, it shall be read down accordingly.
No Warranty:
ACE Travel Planning Pty Ltd provides its services
(including its website) without any warranties (to the extent permitted
by law). In particular ACE Travel Planning Pty Ltd makes no
representations nor gives any warranties that the services or products
available through ACE Travel Planning Pty Ltd are suitable for your
intended use or requirements. While all reasonable efforts will be made
to ensure that any information or advice provided is correct (including
cost information), ACE Travel Planning Pty Ltd gives no warranty as to
the accuracy of such information, whether provided verbally or in
writing.
Please: Note: You are travelling into remote areas. Care
must me taken at all time.
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